DIY Fixes for KitchenAid Microwave Touchpad Not Working

April 5, 2024

Professional and Certified Kitchenaid Appliance Repair in Dallas, AZ
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In today’s modern kitchen, a microwave is an indispensable appliance. It makes meal prep quick and convenient, but what happens when your KitchenAid microwave touchpad is not working or stops responding? Don’t panic; we’ve got you covered. In this comprehensive guide, we’ll walk you through troubleshooting steps and DIY fixes to get your KitchenAid microwave in working order.

Understanding the Issue

Before diving into the solutions, it’s essential to understand why your KitchenAid microwave touchpad might not be working. Several factors could contribute to this issue, including electrical malfunctions, physical damage, or simply wear and tear over time.

Step-by-Step Troubleshooting

Check Power Supply

The first and foremost step in troubleshooting your KitchenAid microwave touchpad is to ensure that it’s receiving a steady power supply. Begin by verifying that the microwave is securely plugged into a functioning power outlet. It’s also crucial to check whether the circuit breaker associated with the outlet hasn’t tripped. A tripped circuit breaker can disrupt the flow of electricity to the microwave, leading to touchpad malfunctions. If upon inspection you find that the microwave is properly plugged in and the outlet is operational, you can proceed to the next troubleshooting step.

Restart the Microwave

Oftentimes, a simple restart can work wonders in resolving minor technical glitches. To restart your KitchenAid microwave, start by unplugging it from the power source. Allow the microwave to remain unplugged for a few minutes to ensure that any residual electricity dissipates. After a brief hiatus, plug the microwave back into the power outlet. This action effectively resets the internal system of the appliance and may potentially rectify the touchpad issue.

Examine for Physical Damage

Carefully scrutinize the touchpad of your KitchenAid microwave for any visible signs of physical damage. Common indicators of damage include cracks, chips, or moisture accumulation on the touchpad surface. Physical harm to the touchpad can significantly impede its functionality, resulting in unresponsiveness or erratic behavior. Should you detect any damage during your inspection, it’s imperative to address the issue promptly. Depending on the severity of the damage, you may need to consider replacing the touchpad or seeking professional assistance from a certified technician.

Clean the Touchpad

Over time, dirt, grease, and food residue can accumulate on the surface of the touchpad, hindering its sensitivity and responsiveness. To remedy this, it’s recommended to undertake a gentle cleaning regimen for the touchpad. Begin by dampening a soft cloth with water, ensuring it’s not excessively wet. Carefully wipe the touchpad surface in gentle circular motions to dislodge any buildup or debris. Exercise caution to avoid using harsh chemicals or abrasive materials, as they may inadvertently damage the touchpad. Once cleaned, allow the touchpad to air dry before testing its functionality.

Perform a Hard Reset

If the touchpad of your KitchenAid microwave continues to exhibit unresponsiveness despite previous troubleshooting efforts, consider performing a hard reset. The process for executing a hard reset may vary depending on the specific model of your microwave. Consult the manufacturer’s instructions or user manual for precise guidance tailored to your appliance. Typically, a hard reset involves pressing and holding designated buttons or unplugging the microwave from the power source for an extended duration. This action effectively resets the internal settings of the microwave and can often resolve underlying technical issues.

DIY Fixes

Button Replacement

If only specific buttons on the touchpad are not working, you may be able to replace them individually. Check with the manufacturer or a certified technician for replacement parts and instructions on how to safely install them.

Control Panel Replacement

In some cases, the entire control panel may need to be replaced if the touchpad is malfunctioning. This DIY fix requires more advanced skills and should only be attempted if you’re comfortable working with electrical components. Refer to the appliance’s manual or seek professional assistance for guidance.

Software Update

Check if there are any available software updates for your KitchenAid microwave. Sometimes, manufacturers release updates to address bugs or issues with the appliance’s functionality. Follow the instructions provided by the manufacturer to download and install the latest software version.

When to Seek Professional Help

If you’ve tried the troubleshooting steps and DIY fixes mentioned above and your KitchenAid microwave touchpad still isn’t working, it may be time to seek professional assistance. Contact the manufacturer or a certified technician who can diagnose the problem accurately and recommend the best course of action.


A non-responsive touchpad on KitchenAid microwaves can be frustrating, but with the right troubleshooting steps and DIY fixes, you can often resolve the issue without the need for professional assistance. By following the recommendations outlined in this guide, you’ll be one step closer to enjoying the convenience of your microwave once again.


  • Q: Why is my KitchenAid microwave touchpad not responding?

A: Your touchpad may be unresponsive due to power supply issues, physical damage, or debris accumulation.

  • Q: Can I fix a cracked touchpad on my KitchenAid microwave?

A: Depending on the severity of the damage, you may need to replace the touchpad or seek professional assistance.

  • Q: How often should I clean my KitchenAid microwave touchpad?

A: Regular cleaning with a soft, damp cloth is recommended to prevent dirt and grease buildup that can affect touchpad performance.

  • Q: Are software updates available for my KitchenAid microwave?

A: Check with the manufacturer for any available software updates to address touchpad issues and enhance overall performance.

  • Q: What should I do if DIY fixes don’t resolve my touchpad problem?

A: If troubleshooting steps and DIY fixes fail to restore touchpad functionality, consider contacting a certified technician for professional assistance.

Are you still facing issues with your KitchenAid microwave touchpad? Don’t hesitate to reach out to Kitchenaid Repairs for expert KitchenAid microwave repairs and personalized solutions. Let’s get your microwave back to peak performance today!

For more insightful tips and tricks on KitchenAid microwave repairs, check out our previous blog post on “KitchenAid Microwave Door Repair: DIY Easter Tips & Tricks.”

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